Refund policy

Pia's Faux follows a strict no-refund policy. All purchases made through our website are final, and no refunds will be issued under any circumstances.

Exchange Eligibility

Items may be exchanged for another product from our collection, subject to the following conditions:

* Exchange requests must be initiated within 10 days of the delivery date.
* The item must be returned in its original, unused, unworn, and undamaged condition.
* All original tags, packaging, and accessories must be intact and returned with the product.
* Products showing signs of use, wear, damage, alteration, or improper handling will not be eligible for exchange.
* Sale items, promotional items, gift cards, and customized products are not eligible for exchange unless received damaged or defective.

Exchange Process

* To request an exchange, please email us at contact@piasfaux.in within 10 days of delivery.
* Customers must provide their order number, product details, and supporting photographs (if applicable).
* Exchange requests will be reviewed and approved at the sole discretion of Pia's Faux.
* Customers are responsible for all return shipping and exchange shipping costs unless the product received was damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery by emailing contact@piasfaux.in with clear photographs of the issue. Claims submitted after this period may not be accepted.

Right to Refuse

Pia's Faux reserves the right to refuse any exchange request that does not comply with the above conditions or where misuse, abuse, or fraudulent activity is suspected.

By placing an order on our website, you acknowledge and agree to this Refund & Exchange Policy.